Nurse Practitioner - Clinical Manager of Palliative Care
Company: Lower Cape Fear LifeCare
Location: Castle Hayne
Posted on: May 26, 2023
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Job Description:
Give your passion a purpose - join our amazing team!
Lower Cape Fear LifeCare, based in Wilmington, NC, is an
award-winning, mission-driven nonprofit hospice and palliative care
provider with a 40-year history of caring for individuals and
families in southeastern North Carolina and northeastern South
Carolina. The agency provides care to patients in private
residences, assisted living and skilled nursing facilities, and its
own three inpatient hospice care centers. We also offer grief care
for adults and children; education and outreach to the community
and healthcare partners; and resources, education, and support to
caregivers.
If you're looking to make a real difference in the lives of people
and families in your community by providing team-focused care, all
while living in a region steeped in scenic and historic beauty,
rich in cultural events, and outstanding outdoor recreation, we
want to hear from you!
What sets us apart in team member benefits verses our
competitors:
JOB SUMMARY
The Clinical Manager of Palliative Care Services is responsible for
the agency's palliative care operations. Manages daily patient care
activities, personnel, and clinical operations in the palliative
care program. Is accountable for assuring quality outcomes and
appropriate resource consumption. Responsible for working with
agency management and staff to identify barriers and improved
processes. Serves as resource to health care / community resources
within service area. The patient population can include newborns
through geriatric patients. Participates in strategic planning
process for palliative care program. Directs all activities in a
highly professional manner, demonstrates behavior that exemplifies
the LCFH mission statement and values, and applies principles of
leadership and professional standards to all job responsibilities.
Works closely with the Practice Operations Manager.
PRIMARY JOB DUTIES
1. Responsible for the daily palliative care operations, while
ensuring policies, practices, procedures and standards of the
agency, accreditation, regulatory and legal requirements are
met.
2. Directs palliative daily patient care activities. Develops
staffing schedules and assigns staff to enhance quality and
maximize resource consumption. Coordinates patient care activities
with contract and supply providers.
3. Participates in palliative care IDT processes as appropriate.
Initiates the Utilization review process for appropriateness of
admission, eligibility, and continued services.
4. Works collaboratively with the Patient Access Center to ensure
an optimum patient care admission process, including screening and
referral entry.
5. Responsible for assuring quality outcomes for patients /
families.
6. Responsible for Human Resource issues of assigned palliative
care staff, including interviewing, selection, hiring, performance
appraisals, and disciplinary issues. Makes staffing recommendations
to the Chief Medical Officer.
7. Fosters an atmosphere conducive to enhanced employee
satisfaction and professional growth.
8. Monitors budget and reports variances. Makes budget
recommendations to the Chief Medical Officer.
9. Participates in strategic planning and provides recommendations
related to the palliative care program.
10. As needed, will serve as a liaison / resource nurse to
hospitals, other facilities and health care professionals. Provides
education on coding and billing optimization in collaboration with
the Practice Operations Manager.
11. Monitors potential grant and alternative funding opportunities
and assists with securing and implementing these for the palliative
care program.
12. Annually continues personal development to enhance practice and
profession.
13. Organizes and performs work effectively and efficiently.
14. Maintains and adjusts schedule to enhance program
performance.
15. Demonstrates positive interpersonal relations in dealing with
all members of the team.
16. Maintains and promotes customer satisfaction.
17. Effectively demonstrates the mission, vision, and values of
Lower Cape Fear LifeCare on a daily basis.
JOB SPECIFICATIONS
1. Education: Graduate of an approved school of nursing, either
through an AD, Diploma or BSN program . Graduate of a Masters
degree in nursing program with a major or post-masters as a nurse
practitioner. Certification in hospice/palliative care preferred
(CHPN, ACHPN)
2. Licensure / Certifications: Current license to practice
professional nursing in the State of North Carolina / South
Carolina. Approval for practice as a nurse practitioner by the
North Carolina Board of Nursing and the North Carolina Board of
Medical Examiners.
3. Experience: Minimum of five-years experience in a Palliative
Care Programs required.
4. Essential Technical / Motor Skills: Ability to read, analyze,
and interpret common scientific and technical journals, financial
reports, and legal documents. Verbal and written communication
skills with ability to speak and write clearly, and ability to
effectively present information to top management, public groups
and/or boards of directors. Collaborative problem solving skills,
planning skills, and management skills, especially those of
coordination and evaluation. Knowledge of licensing, certification,
and accreditation standards. A strong background of nursing skills,
knowledge of nursing standards and the Nurse Practice Act. Ability
to analyze trends. Must be literate in the English language.
5. Interpersonal Skills: Ability to develop positive interactions
with patients, families, physicians, staff, peers, and external
customers to effectively care for patients and manage the daily
operations of the facility. Ability to respond to common inquiries
or complaints from customers, regulatory agencies or members of the
business community. Ability to work in a group. Conflict resolution
skills. Knowledge of stress management.
6. Essential Physical Requirements: Sitting for deskwork and
meetings, writing, some walking and standing, driving an
automobile, and climbing stairs.
7. Essential Mental Abilities: Must be able to read and understand
regulations and standards, formulate policies and procedures,
manage daily operations, direct patient care activities, supervise
staff, and plan, implement and evaluate programs and interventions.
Requires a high level of mental faculties accompanied by short and
long-term memory.
8. Essential Sensory Requirements: Ability to use sight to assess,
plan, implement and evaluate patient care activities, monitor
records, etc. Ability to use hearing to communicate with staff and
patients.
9. Exposure to Hazards: Potential exposure to blood and blood borne
pathogens, body fluids, sharps, and infectious diseases. May be
exposed to dangerous animals and traffic hazards while performing
supervisory visits. May encounter patients and other situations
which present a potential threat to personal safety. May encounter
temperature changes and weather extremes.
10. Other - Hours of Work: Involves calls after hours and on
weekends. Occasional need to flex hours for supervisory visits.
Able to rotate management call and respond to assist as needed.
11. Must have valid driver license and reliable transportation.
Associated topics: bilingual, bsn, care nurse, certified nurse
midwife, clinical, clinical nurse, cns, community, midwife,
spanish
Keywords: Lower Cape Fear LifeCare, Wilmington , Nurse Practitioner - Clinical Manager of Palliative Care, Executive , Castle Hayne, North Carolina
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