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Front Office Manager

Company: Holiday Inn Express & Suites Wilmington - Universi
Location: Wilmington
Posted on: November 24, 2022

Job Description:

Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry professionals who deliver exceptional results. Our Associates are encouraged to reach their fullest potential by delivering a differentiated experience to our guests and an exceptional bottom-line.

Front Office Manager

Working alongside the Assistant Manager and General Manager, the Operations Manager will manage the front of house operations, ensuring the highest standard of service and best possible guest experience is maintained. Establish and maintain professional relationships with the hotel guests and patrons.

---*Sign on bonus after 30 days**

Evenings and weekends are required.


-Supervises and manages employees. Manages all day to day operations. Able to perform duties of the employees in order to provide training and coverage.
-Establishes and maintains open, collaborative relationships with employees
-Ensures recognition of employees is taking place across areas of responsibility. Celebrates successes and recognizes contributions of team members.
-Ensures policies and procedures are complied with the highest standard of service and guest satisfaction.
-Conducts department meetings, training sessions, and "One Minute Manager" guidance to ensure all employees are equipped to provide the highest level of guest service and recognition.
-Work closely with Housekeeping and Engineering on daily operations in regard to guestroom status.
-Handle guest complaints and compliments.
Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry professionals who deliver exceptional results. Our Associates are encouraged to reach their fullest potential by delivering a differentiated experience to our guests and an exceptional bottom-line.

The difference between being a good business and an amazing business can be found in the company's footprints made by giving back and serving others. Community relationships matter to the team at Meyer Jabara.
Other details

- Job Family New Jobs
- Pay Type Hourly
- Job Start Date Monday, October 24, 2022
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- 160 Van Campen Blvd, Wilmington, NC 28403, USA

Keywords: Holiday Inn Express & Suites Wilmington - Universi, Wilmington , Front Office Manager, Executive , Wilmington, North Carolina

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