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General Manager

Company: Homewood Suites Myrtle Beach Oceanfront
Location: Myrtle Beach
Posted on: September 25, 2022

Job Description:

OTO Development is pleased to announce a wonderful career opportunity for a General Manager.

This is exceptional opportunity to become a key player on our leadership team at this property!

What will you be doing most days?


-Lead the property in the generation of revenue through sales and marketing efforts
-Maintain strong knowledge of and relationships in the local market
-Manage relationships with hotel vendors and negotiates service agreements as appropriate
-Review financial reports and statements to understand the property's performance versus its budget and expenses while working to determine areas of concern and develops strategies to improve performance
-Coach and support hotel team to effectively manage occupancy, rates, wages and controllable expenses. Strives to accomplish financial goals simultaneously with superior guest and team member satisfaction.
-Manage costs within the hotel, including supplies, labor, utilities, food, and beverage expenses to within budgeted parameters
-Ensure service, technical skills, and other training occurs throughout the property
-Establish and maintains open, collaborative relationships with direct reports and entire team
-Establish a presence with team members on property and actively solicits team member feedback and utilize an "open door" policy
-Hire team members who demonstrate strong functional expertise, creativity, and leadership
-Observe service behaviors of team members and provides feedback to individuals and/or supervisors.
-Review comment cards, guest survey results, and other data to identify areas of improvement with team members
-Analyze service issues and identifies trends while facilitating the development of creative solutions to overcome obstacles
-Interface with customers on a regular basis to obtain feedback on the quality of product, service levels, and overall satisfaction
-Ensure that building is well maintained and that operational areas have an atmosphere that meets or exceeds guest expectations
-Ensure policies are administered fairly and consistently and that each team member's performance is evaluated and recognized where appropriate
-Work to ensure property meets franchise standards and is a safe and secure facility for guests and team members

Keywords: Homewood Suites Myrtle Beach Oceanfront, Wilmington , General Manager, Executive , Myrtle Beach, North Carolina

Click here to apply!

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