Cards Execution Manager- Fraud
Company: OneMain Financial
Posted on: August 7, 2022
The Cards Execution Manager is accountable of Third-Party vendor
management, primarily monitoring and evaluating key risk
disciplines such as performance, controls, and customer experience.
Reporting to the VP/Director Cards Services the Cards Execution
Manager partner with key internal and external (vendor)
stakeholders to design - and define - OneMain's end-state third
party relationship with Fraud vendor(s). The role will also include
The Cards Execution Manager will also have significant
accountability to build a mature, scalable governance model,
document credit card policy and procedures, and provide training
for Fraud activities.
--- Develop OneMain internal credit card process integration plans
including collection performance and oversight of SLAs
--- Drive back office credit card functions such as chargebacks,
authorizations, line management, account adjustments, payment
--- Identify opportunities to improve workflow and performance of
--- Proactively identify cross-functional alignment across internal
and external stakeholders to drive efficiencies
--- Ability to use data-driven insights to proactively propose
solutions to further grow the credit card business
--- Bachelor's degree in Business, Management, or related field
--- 3 to 5 years' experience with Vendor oversight and/or
--- A strong working knowledge of Fraud (e.g., Detection, Service,
Strategy, Liquidation and Chargebacks, etc.)
--- Proven track record of working cross functionally to navigate
complex challenges that lead to tangible results
--- Prefer experience in a credit card, or financial services,
startup environment owning large pieces of process end-to-end
--- Strong leadership skills.
--- Excellent judgment and unquestioned integrity.
--- Demonstrated ability to work across disciplines.
--- Exceptional communicator
--- Strategic, creative, and entrepreneurial.
--- Balance strategic thinking and operational delivery.
--- Bias for action and speed
--- Enterprise mindset
--- Executive presence
Keywords: OneMain Financial, Wilmington , Cards Execution Manager- Fraud, Executive , Wilmington, North Carolina
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