Posted on: January 13, 2022
Manages the day-to-day operations of an assigned property
including managing the team members, daily activities, and
resources of the property to achieve established budgeted financial
and operational goals, and ensures that the operation of the
property complies with Company policies and procedures, Fair
Housing, Americans with Disabilities Act, Fair Credit Reporting
Act, and other laws and regulations governing multi-family housing
- Provides input into the development of budget(s) for the
property by analyzing and evaluating financial statements,
reviewing current and projected marketing information, and
accessing operational reports that establish historic and predict
- Meets targeted revenues by setting rent rates, ensuring rent
and fees are collected and posted in a timely manner, making
financial bank deposits, and preparing and reviewing monthly
financial status reports.
- Approves invoices from vendors, contractors, and service
providers for payment by reconciling work performed or products
purchased, ensuring validity of certificates of insurance, coding
charges to appropriate Chart of Account codes, and managing
communication between the vendor/contractor, accounting, and the
client/owner as needed.
- Controls expenditures by staying within the constraints of the
approved budget and manages the balance and maintenance of the
petty cash fund.
- Oversees the lease enforcement process by approving prospective
resident applications, discounts and renewal leases, conducts
periodic apartment inspections, follows proper notice requirements,
evicts residents, and imposes and collects late fees and other
charges as allowable and stated in the terms of the lease.
- Gathers, analyzes, and interprets current market and economic
trends that may impact the property and implements short- and
long-range marketing and leasing strategies to achieve the
property's occupancy and revenue goals.
- Promotes resident satisfaction and retention by responding to
complaints, questions, and requests in a timely manner, and taking
appropriate action to resolve and address service issues. Ensures
the property's maintenance team members comply with the Company's
standards with respect to responding and completing resident
- Conducts regular property inspections and takes appropriate
actions to ensure that the physical aspects of the property,
grounds, buildings, and amenities meet established standards for
safety, cleanliness, and general appearance and appeal.
- Community Manager Supervises property staff by interviewing,
hiring, orienting, and training employees, and manages their
performance in accordance with Company policies, values, and
- Assists in managing the client/owner relationship by meeting
with the owners, conducting property tours, providing updates and
information about the property's performance, and responding to
owner requests as needed.
Depending on the position offered, regular full-time and part-time
team members may be eligible to participate in a bonus program in
addition to their base salary. Once eligible, team members may
participate in the 401k plan. Regular, full-time team members are
also offered a range of medical, financial, and/or other benefits
from which to choose.
Greystar will consider for employment qualified applicants with
arrest and conviction records.
Keywords: Greystar, Wilmington , Community Manager, Executive , Wilmington, North Carolina
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