HVAC Senior Service Technician 2
Company: ACS Air Conditioning Specialist Inc
Location: Little River
Posted on: July 1, 2025
|
|
|
Job Description:
About Company: Join Our Team! Ideal candidates will be
hard-working, motivated, self-managing, and friendly in order to
help our customers get the HVAC solutions they need and achieve
their satisfaction. However, we reward hard work with some of the
best perks and benefits you’ll find anywhere! In addition to
offering competitive pay based on experience, we also offer: -
Employee health, dental, and vision insurance - 401(k) matching
(after one year) - Continued education & training - Paid vacations
& holidays - Paid sick leave - Short & long-term disability
insurance options - Year-round employment We also offer modern,
fully equipped company vans for our technicians and installers to
make travel easy and equip them with everything they need to get
the job done. If that sounds like the type of place you’d want to
come work, then apply today! About the Role: The HVAC Senior
Service Technician 2 plays a critical role in ensuring the
efficient operation and maintenance of heating, ventilation, and
air conditioning systems. This position is responsible for
diagnosing complex HVAC issues and implementing effective solutions
to enhance system performance and reliability. The technician will
lead service calls, providing expert guidance to junior technicians
while ensuring compliance with safety and industry standards.
Additionally, the role involves maintaining accurate records of
service activities and customer interactions to support ongoing
service improvements. Ultimately, the technician's expertise will
contribute to customer satisfaction and the overall success of the
company. Minimum Qualifications: - High school diploma or
equivalent. - Valid HVAC certification or license. - Minimum of 5
years of experience in HVAC service and repair. Preferred
Qualifications: - Associate's degree in HVAC technology or a
related field. - Experience with energy management systems and
smart HVAC technology. - EPA certification for refrigerant
handling. Responsibilities: - Perform advanced troubleshooting and
repair of HVAC systems, including but not limited to, heating
units, air conditioning systems, and ventilation equipment. - Lead
and mentor junior technicians, providing training and support to
enhance their technical skills and knowledge. - Conduct routine
maintenance checks and inspections to ensure optimal system
performance and compliance with safety regulations. - Document all
service activities, including repairs, maintenance, and customer
interactions, in a clear and organized manner. - Communicate
effectively with customers to explain service issues, recommend
solutions, and provide exceptional customer service. Skills: The
required skills for this position include advanced troubleshooting
abilities, which are essential for diagnosing complex HVAC issues
efficiently. Strong communication skills are necessary to interact
with customers and explain technical information in an
understandable manner. Leadership skills are also important, as the
technician will be responsible for mentoring junior staff and
fostering a collaborative work environment. Additionally, attention
to detail is crucial for maintaining accurate service records and
ensuring compliance with safety standards. Preferred skills, such
as familiarity with energy management systems, will enhance the
technician's ability to implement innovative solutions that improve
system efficiency. Compensation details: 25-29 Hourly Wage
PI512ca7be197a-37156-37919297
Keywords: ACS Air Conditioning Specialist Inc, Wilmington , HVAC Senior Service Technician 2, Engineering , Little River, North Carolina
