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data entry

Company: CastleBranch
Location: Wilmington
Posted on: September 14, 2018

Job Description:

At CastleBranch every contact with our customers is an opportunity to be their advocate and provide them with the answers they are seeking the first time they have an inquiry. Working in a dynamic and fast-paced environment, our User Experience team is continually raising the bar for customer experience and utilize a variety of software tools to navigate and research customer accounts, and communicate effective solutions in a fun, team-based environment with lots of benefits including: Medical, Dental and 401k for full time employees Complimentary coffee and beverages; weekly healthy snacks On-site gym and instructors at no cost to employees Casual dress code Break activities like ping-pong, skee ball, cornhole On-site brewery Weekly Ted-Talk style presentations in TekMountain, our own technology innovation center CastleBranch is seeking candidates experienced in data entry to join our operations department. This full time position will be responsible for entering records and combing through data. This candidate will be eligible for a variety of roles. The ideal data entry candidate is computer savvy, attentive to detail, and motivated. Job Duties could include: Navigating websites to facilitate orders in accordance state and federal regulations. Responsible for prioritizing individual workload according to client priority level and daily management communication. Research and correspondence. Enthusiastic customer service. Responsible for communicating any quality issues which impact a client's orders to the management team. Navigating through multiple systems simultaneously. Ability to work in a fast paced environment. This role requires three pre-interview tests, that must be passed in order to continue in the interview process. There will be a three minute typing speed test, a 10 question detail-oriented test and a 15 question clinical test to gauge aptness for the position. The ideal candidate should score at least 40 words per minute, 9/10 on detail orientation and 12/15 on a clinical screening test.

Keywords: CastleBranch, Wilmington , data entry, Administration, Clerical , Wilmington, North Carolina

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