Referral Clerk
Company: Carolina Health Specialists
Location: Myrtle Beach
Posted on: February 21, 2026
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Job Description:
Job Description Job Description REFERRAL CLERK needed part time
for busy medical practice in Myrtle Beach. Remote position. Must
have excellent computer and customer service skills. Hours are
MON.-THURS. 7:45AM-5:15PM. No nights or weekends! Excellent pay and
benefits including paid holidays, PTO and sick time, medical,
dental, vision, short-term and long-term disability, company paid
life insurance, employee assistance program, pre-paid legal,
identity theft, and 401k offered. GENERAL SUMMARY OF DUTIES : Works
with physicians and nurses to ensure smooth workflow in scheduling
of patient appointments and procedures. SUPERVISION RECEIVED : Team
Leader/Operations Manager SUPERVISION EXERCISED: None. ESSENTIAL
FUNCTIONS: Greets customers in polite, prompt, helpful manner.
Provide any necessary instructions/directions. Completes necessary
paperwork such as referral forms, authorization forms. Uses
computer system to generate information necessary for scheduling
appointments. Good organizational and record keeping skills,
legible handwriting. Maintains clean, orderly waiting area
including work area. Answers phones in pleasant manner and deals
with customer needs expeditiously. Supplements office staff as
reception tasks permit by assisting with photocopying, computer
input/typing, and scheduling laboratory work as directed.
KNOWLEDGE: Knowledge of reception tasks, clinic
policies/procedures, paper work. Knowledge of how to use office
equipment including phone, computer. Knowledge of customer service
concepts and techniques. Knowledge of Athena Net SKILLS : Skill in
using office equipment satisfactorily and handling paperwork/filing
adequately. Skill in customer service principles by creating a
pleasant waiting room atmosphere. EDUCATION: High school diploma or
GED. EXPERIENCE: Minimum of one year experience in customer service
setting, preferably six months receptionist experience in health
care setting and experience with office equipment. REQUIREMENTS: 50
wpm typing skill preferred. ABILITIES: Ability to communicate
clearly in person and on the phone and establish/maintain
cooperative relationships with patients, families, physicians,
staff and other customers. Ability to organize and prioritize tasks
effectively. Ability to read, understand and follow oral written
instructions. Ability to Multi-task. ENVIRONMENTAL/WORKING
CONDITIONS: Office setting, well-ventilated and well lighted.
PHYSICAL DEMANDS: Sitting for 7-8 hours/day. Require eye-hand
coordination, finger dexterity. Vision must be corrected to 20/20
and hearing must be in normal range. Candidate must be able to view
computer screens for long periods. Occasional stress related to
workload and customers with problems. This description is intended
to provide only basic guidelines for meeting job requirements.
Responsibilities, knowledge, skills, abilities and working
conditions may change as needs evolve.
Keywords: Carolina Health Specialists, Wilmington , Referral Clerk, Administration, Clerical , Myrtle Beach, North Carolina
