Box Office Representative

Company: Live Nation Entertainment, Inc.
Location: Wilmington
Posted on: May 25, 2023

Job Description:

Job Summary:

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

WHAT THIS ROLE WILL DO

• Cash Handling; Bank Procedures and Check-out Procedures
• Maintain superior customer service both in person and over the phones
• Answer phone with prompt and courteous attitude
• Guest Relations
• Will Call Window
• Running Ticket Program on Computer for Sales
• Processing Opening and Closing Paperwork
• Knowledge of Talent and Entertainment
• Have a positive attitude
• Keep a clean, well-groomed appearance
• Ensure all seats and seat numbers are accurate before each show
• Answer guest's questions about upcoming events
• Settle seating disputes or help solve other guest concerns.
• Assist guests with mobile ticketing
  
  Required:
  
  • Working Knowledge of Phone Handling, Cashiering, Customer Service
  • Must be comfortable working in both and indoor and outdoor setting in the Summer and Fall seasons
  • Entry level knowledge of basic computer operation and Point of Sales systems
  • Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail
  • Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment
  • Ability to type 30 wpm
  • High School Diploma
  • Must pass a required background check
    
    Preferred:
    
    • Previous Ticketing experience
    • Working knowledge of Windows based PC programs
      
      If the above description sounds like you and fits your background, apply online to join the Live Nation Entertainment team today at: https://www.livenationentertainment.com/careers/!
      
      Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
      
      EQUAL EMPLOYMENT OPPORTUNITY
      
      We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
      
      Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

Keywords: Live Nation Entertainment, Inc., Wilmington , Box Office Representative, Administration, Clerical , Wilmington, North Carolina