Front Office Receptionist

Company: Kids Dental Brands
Location: Wilmington
Posted on: September 25, 2022

Job Description:

Job DescriptionFront Office Receptionist - Wilmington Kids Dental** Competitive Hourly Rate Plus Monthly Bonus Potential of up to $300 **

• Do you have an outgoing a friendly personality?
• Can you confidently communicate in a professional setting?
• Do you enjoy planning and organization, and find yourself striving for accuracy in all you do?
• Do you consider yourself and team player that takes initiative?
• Are you comfortable handling and protecting confidential information?If you answered yes to these questions, we would love to speak with you!Wilmington Kids Dental Front Office Receptionist is the patient's first point of contact in the office. The receptionist works with the dentists and assistants to ensure that scheduling proceeds in an effective manner. The receptionist directs arriving patients to waiting areas and updates them on any expected waiting times. The receptionist also processes records and information filled out by patients and enters these into a computer database. The receptionist also works to verify all insurance eligibility as presented by patients who are to be seen by the dentists. A receptionist must be organized and have strong phone and computer skills.Summary of Essential Job Functions:
  • Greet patients
  • Register new patients according to established office protocols
  • Assist patients to complete all necessary forms and documentation and update patient information in the data system in compliance with privacy and security regulations
  • Inform patients of dental office procedures and policy
  • Answer and manage incoming calls, including responding and complying with requests for information, scheduling patient appointments as needed, confirming upcoming appointments and recalls according to office protocol
  • Sort and distribute incoming and outgoing mail
  • Monitor and maintain dental office supplies
  • Update patient education materials and maintain a professional reception area
  • Safeguard patient privacy and confidentialityCompetencies:
    • Communication skills
    • Planning and organizing
    • Accuracy
    • Teamwork
    • Initiative
    • ConfidentialityQualifications:Education: High school diploma or GED equivalentExperience: 2+ years in a pediatric dental office settingCertifications: NAComputer Skills: Computer LiterateLanguage Ability: Excellent verbal and written communication skills including the ability to remain calm during stressful customer or employee situations. Bilingual preferred but not requiredBenefit Offerings for Eligible Employees Include:
      • Medical Insurance
      • Dental Insurance
      • Vision Insurance
      • Health Savings Account
      • Life & AD&D Insurance
      • Short-Term & Long-Term Disability
      • Accident, Critical Illness, Hospital Confinement
      • Employee Assistance Program
      • Identity Theft Protection
      • Employee Discount
      • Paid Time Off, Paid Holidays, and Wellness Days
      • 401(k)
      • 401(k) with Employer Matching
      • Wellness Program
      • Monthly Practice Bonus Program
      • Monthly / Yearly CATT AwardsSchedule:
        • 8-hour day shiftsAbility to commute:
          • Reliably commute to surrounding practices as neededAcknowledgment:I understand that the above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.I understand that should I need a reasonable accommodation in order to perform the duties of my job, it is my responsibility to discuss it with my supervisor or Human Resources as necessary.

Keywords: Kids Dental Brands, Wilmington , Front Office Receptionist, Administration, Clerical , Wilmington, North Carolina