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Front Desk Medical Receptionist

Company: SC Pain & Spine Specialists, LLC
Location: Myrtle Beach
Posted on: November 22, 2021

Job Description:

Growing medical office seeking experience Front Desk Receptionist. Travel between office locations required.Responsibilities:

  • handles telephone calls, appointments, check-in, check-out, cash collection of co-payments and deductibles, insurance and patient information gathering and verification, and is responsible for completion of all practice documents required from the patient. This position is responsible for the maintenance of the patient files and the patient waiting
  • Opens front doors, lights waiting room, place newspapers and prepares for patients.
  • Answers telephones. Gives information about the practice
  • Routes clinical questions and emergency calls to clinical staff
  • Takes appropriate messages for physicians or employees including the patient's/person' s name, phone number, company name (if applicable), date and time of call and nature of call.
  • Schedules patient appointments according to established guidelines. Gives directions to the office to new patients. Verify participating insurance plans, appropriate referral authorization, and appropriate co-payment. Calls patients for physician schedule changes. Reschedules patients as required and updates practice computer schedule.
  • Greets all incoming patients. Directs patients to sign-in sheet. Places encounter form with new patient/established patient forms in appropriate location for the clinical staff to retrieve. Notifies appropriate clinical staff as patient arrives.
  • Obtains new patient information form and medical history form for all new patients. Reviews these for completeness and requests any missing information. Verifies patient insurance information. Copy insurance card (front and back). Enters patient into computer, checking demographics, referring doctor, and insurance for accuracy.
  • Old patient information must be verified. Verify address, telephone number insurance status, medical history and medications. Update computer as needed. Obtains patient insurance card. Verifies insurance company, group #, policy #, and mailing address for claims. Updates computer information. Places a copy of the card (front and back) in the chart if the information is new. Verifies patient demographic information and updates computer system. Provide patient privacy policy as needed to update chart.
  • Collects co-payments, deductibles, and patient balance as indicated by insurance card and computer billing system.
  • Calls each no-show patient, noting this in the patient's chart. (Indicating the reason for the no-show.)
  • Schedules patient injections and procedures appointments
  • Distributes faxes and maintains fax supplies and equipment. Puts ordered supplies in appropriate storage areas.
  • Maintains copies of all patient paperwork and replenishes supplies as needed.
  • Count petty cash and batch credit card machine.
  • Clean lobby at the end of the day and lock doors.
  • Other duties as assignedJob Type: Full-timePay: $14.00 - $17.00 per hourBenefits:
    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Disability insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Tuition reimbursement
    • Uniform allowance
    • Vision insuranceSchedule:
      • Monday to FridayEducation:
        • High school or equivalent (Preferred)Experience:
          • Customer service: 1 year (Preferred)
          • Medical terminology: 1 year (Preferred)
          • Computer skills: 1 year (Preferred)License/Certification:
            • Driver's License (Preferred)Work Location: Multiple Locations

Keywords: SC Pain & Spine Specialists, LLC, Wilmington , Front Desk Medical Receptionist, Administration, Clerical , Myrtle Beach, North Carolina

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